Accessibility statement

Toegankelijkheidsverklaring voor de website Urban Adapt<br /> van Gemeente Rotterdam

Accessibility statement

Publish label


Name of the website Urban Adapt
From government agency Municipality of Rotterdam
Accessibility status first measures taken (C)
? - Go to accessibility status substantiation
Appeal to 'disproportionate burden'? No
? - Go to the information about 'disproportionate burden'
Accessibility problem? Report it. Go to Feedback and contact information
Date of the statement 25-09-2020
Link to all websites, apps and statements



Municipality of Rotterdam
strives to own
make information and services accessible online, in accordance with the
Temporary decision on digital accessibility to government.
This accessibility statement applies to the content of
the website Urban Adapt.

  • main domain:
  • subdomains and other domains belonging to the website:
    • (does not apply)

A overview of all websites, apps and statements from
Municipality of Rotterdam
is available through the link

Compliance status: first action taken

Municipality of Rotterdam
declares that the first steps have been taken to prevent the
website Urban Adapt to comply with the Temporary Decree on digital accessibility of government.

In the notes, under the heading
substantiation of the statement,
indicates how
far Municipality of Rotterdam
progressed with the accessibility of Urban Adapt and which ones
necessary measures are taken to ensure that the
website more accessible.

The target date on which the website
will fully comply: [not specified].

The characteristics of the different statuses are described in the notes, under the
Explanation of the compliance statuses.

Statement of approval

This statement is gone 25-09-2020 signed
in front of 'seen and agreed' by an authorized signatory
of the Municipality of Rotterdam
Head of department BCO, Municipality of Rotterdam.

The topicality, completeness and correctness of this statement were last revised
on 28-09-2020.

Feedback and contact information

Are you facing an accessibility problem? Or do you have a question or comment about accessibility?
Please contact us via

Enforcement procedure

Are you not satisfied with the way your complaint has been handled? Or have we not responded in time?
Then you can [contact the National Ombudsman].

Substantiation of the statement

Research results

  • The status of
    the Urban Adapt website
    first measures taken

(Under the heading
Explanation of the compliance statuses
the characteristics of the different statuses are described).

The accessibility of
the Urban Adapt website
is investigated.

  • Not okay. the topicality, completeness and / or correctness of the available
    research results are inadequate

Deviations from the accessibility standard

(deviations are not current, complete and / or correct)

Other accessibility issues

(none specified)

Disproportionate burden


(See below
explanation of disproportionate burden
For more information)

General explanation

Explanation of the compliance statuses

For websites and mobile apps, one of the following statuses applies:

  1. fully satisfies
  2. partially satisfies
  3. first measures taken
  4. does not suffice

The statuses have specific characteristics, which are explained in more detail in the table below.
If a public authority does not have an accessibility statement after the entry into force of the legal obligation
publishes that meets the requirements of the model accessibility statement non-compliance.

Compliance statuses

Characteristic A. Complies completely B. Partially complies C. First measures taken D. Does not suffice
A full investigation has been conducted. Features of this research are:
the manual investigation was carried out on the basis of the investigation method WCAG-EM[2] AND
research results are current, complete and correct AND
the research results are
maximum 36 months old.
Yes Yes No No
for the (semi-) automatic tests, a testing instrument has been used
on the algorithms documented in the ACT Rules Format
Yes Yes No No
all research results are accurate, unambiguous and reproducible
captured in a human readable format, OR in the machine-readable format EARL.
Yes Yes No No
The (combined) research results:
are representative of all content on the main domain and any
sub and other domains listed in the statement are called.
Yes Yes No No
include all requirements from the European accessibility standard AND 301 549. The requirements for websites, apps and
downloadable documents in this standard are identical to the level A and AA success criteria of the worldwide
applied accessibility standard WCAG 2.1.
Yes Yes No No
No deviations from the accessibility standard were found during the investigation,
the abnormalities were corrected before the investigation was completed.
Yes No No No
Based on the research results, the government agency declares that the website or
mobile app fully complies with accessibility standards.
Yes No No No
Deviations from the accessibility standard were found during the investigation. The following applies to all deviations found: Yes No No
all deviations have been identified. The cause is described for each deviation, together
the consequences for people with a disability.
Yes No No
in addition, improvement measures are mentioned, possible alternatives and a
planning for the measures.
Yes No No
Based on the research results, the government agency declares that the necessary measures are taken to make the website or mobile app compliant
the accessibility standard.
Yes No No
the government agency is with that in control. Yes No No
There is research based on it WCAG-EM[2] scheduled to complete and
up-to-date research results.
Yes No
The government agency declares that the first steps have been taken to update the website or
mobile app to meet accessibility standards.
Yes No

[1]: This is also the case if the
website or mobile app was only examined with an automatic test instrument. With such an instrument
less than 20 percent of the requirements are reliably investigated.
[2]: WCAG-EM or an equivalent,
documented evaluation method for the accessibility standard WCAG 2.1.

Explanation of disproportionate burden

The Temporary Decree on digital accessibility government allows government bodies to make use of the option to
separate requirements from the accessibility standard - temporary - not to apply, if
this is disproportionately burdensome for them.

With the exception option 'disproportionate burden' must be handled with care; the lack
of priority, time, or knowledge at a government agency are not legitimate reasons for the
accessibility standard not to apply.

If a government agency considers that there is a disproportionate burden, it will be in the
accessibility statement indicated with the deviations. The government agency serves
or offering an accessible alternative, for example by offering a PDFfile
also offering an accessible text version, or by offering physical services instead of digital
provide support. Even when full digital accessibility is not (yet) feasible, the content must
of the website or mobile app are in any case made as accessible as possible.

See for the formal, valid text Article 3, paragraph 2
to 4
and the explanation of article 3 from
the Temporary Government Digital Accessibility Decree.

Content outside the scope
of the Decree

The Temporary Decree on digital accessibility government does not apply to the following content of websites and mobile phones

  • Office file formats published before September 23, 2018, unless such content is required for
    active administrative processes related to the tasks performed by the relevant public authority;
  • Pre-recorded time-based media released before September 23, 2020;
  • Broadcast live time-based media;
  • Online charts and online mapping services, provided essential information on navigational charts is in an accessible, accessible
    digital mode is provided;
  • Content sourced from third parties that is not funded or developed by the relevant government agency and
    neither falls under its responsibility;
  • Reproductions of pieces from heritage collections that cannot be made fully accessible for reasons
    of preservation, authenticity or the lack of automated and cost-efficient solutions
    to achieve accessibility;
  • Content that is only available to a closed user group and that was published before September 23rd
    2019, until the relevant website is thoroughly revised;
  • Content from websites and mobile applications that is not necessary for active administrative processes and
    which will not be adjusted after September 23, 2019.

Source: Article 2, paragraph 2 of
the Temporary Government Digital Accessibility Decree

Various sources are referred to in this statement. The list below contains the links to these

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